Polar Help Desk is krachtig, betaalbaar en direct beschikbaar!

* Standaard en Professional edities

* Hardware- en Software-vereisten

* zie de Live Demo op de Polar web site

Polar Help Desk Professional includes everything in Polar Help Desk Standard, plus advanced functionality for making more sophisticated service support based on ITIL.

Some of the features included in Professional edition:

bulletService Level Agreement Management
bulletWork Orders
bulletBusiness Units
bulletAdditional reports
bulletIntegration with Active Directory
bulletAbility to create and customize user roles
Features
Polar Help Desk Professional
Polar Help Desk Standard
Technology ASP.NET ASP.NET
Incident Management
ITIL Based
Incident Templates
Email Notifications
Incident Search
Incident Routing and Assignment
Team Management
Groups
Roles
Knowledge Management
Knowledge Base
Service Level Management
SLA
Work Orders
Business Units
Other
Email Integration
 
Reports
(some reports included)
Active Directory Integration
Supported Databases
Microsoft MSDE
Microsoft SQL
Licensing
Named Licensing
Concurrent Licensing
Hardware Requirements

Hardware requirements for the server computer: 
CPU speed: 800 MHz (minimum) *  Available memory: 256 MB (512 recommended) * Available disk space: 50 MB

Software Requirements

Operating systems for the server computer:
    * Windows 2000 Professional * Windows 2000 Server * Windows 2003 Enterprise * Windows XP Professional

Software requirements for the server computer:
    * Internet Information Services 5.0 or 6.0 * Microsoft .NET Framework 1.1 * Microsoft SQL Server 2000 or MSDE
    * Microsoft SQL Server 2000 or MSDE Service Pack 3

Software requirements for the client computer:
    * Internet Explorer 6 * Internet Explorer 6 Service Pack 1

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